SafetyFirst

SafetyFirst Customer Satisfaction Survey

 Please take a moment to fill out the survey regarding your driver
monitoring/road observation program. Your input is important to us.
 Please rate the following:
         1 - SafetyFirst is Doing a Great Job!
                        3 - OK, Not Great, Not Terrible
                                       5 - Need to Improve ASAP  
  A. The incident reports are forwarded to me in a timely manner.  
         1        2        3        4        5  
  B. The information contained in the incident reports is accurate, precise and clear.  
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  C. I feel this program has helped me manage my drivers.  
         1        2        3        4        5  
  D. This program has helped me to manage safety responsibilities.  
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  E. The monthly summary reports are a useful management tool.  
         1        2        3        4        5  
  F. Any questions or concerns I have are answered in a polite and timely manner.  
         1        2        3        4        5  
  G. I would recommend the SafetyFirst program to other companies.  
         1        2        3        4        5  
  If you rated any of these items as a 4 or a 5, would you rate them higher if SafetyFirst made a change to improve its service? IF YES, please tell us what we can/should do to improve our service to your firm:  
         
  NOTE: IF YOU PRESENTLY RECEIVE REPORTS VIA FAX, WE CAN DELIVER YOUR SUMMARY REPORTS VIA E-MAIL. This will enable you to use our newly introduced interactive reports that are easier to read and use. Also, only those clients who have provided email addresses can receive the monthly driver safety packages called "Ten-Minute Training Topics" 
 Please switch me to emails - my email address is:  
  We have already incorporated into our program several suggestions our customers have made. If you have any suggestions, ideas, comments or complaints please list them below:  
         
  In order for us to follow up on your suggestion and recommendations, please supply:  
Your Name:
Your Company Name:
Your E-mail:
  Click Submit to finish this survey    Thank you for your continued support -- The SafetyFirst Team